01
Answers customer calls
Sammy greets callers naturally, answers common questions, gathers the right details, and keeps the interaction moving without sounding robotic.
The front desk businesses wish they had.
Hello Sammy answers the phone, handles the easy questions, books real appointments, sends transactional updates, and helps owners keep the business moving when they are busy, in the field, or just need both hands back.
Built by Burkeman Labs
Calendar-aware
SMS compliance-ready
Designed for service businesses
Not a chatbot. A digital team member.
Sammy is built to act like a reliable front-desk employee: warm with customers, sharp with scheduling, and careful with business rules.
02
Books real appointments
Sammy checks connected availability before offering times, collects required details, and only confirms after the booking succeeds.
03
Supports owners
Shopkeep Mode gives approved owners a practical back-office helper for schedule rundowns, appointment changes, notes, reminders, and written follow-ups.
Built for the messy middle of real business.
Customers call while owners are on ladders, in trucks, with clients, or trying to keep the day from falling apart. Sammy is designed for that world.
Calendar is treated as the source of truth.
Past times and conflicts are filtered before booking.
Customer details are captured carefully: name, phone, address, service type, and notes.
Safety-sensitive calls can be triaged calmly before scheduling.
Sammy answers
Warm, concise, and business-specific — no generic bot energy.
Sammy checks the system
Availability, appointment lookups, reschedules, cancellations, and owner requests route through the business logic.
Sammy confirms clearly
Bookings, updates, and messages are confirmed only when the system returns success.
The owner stays informed
Summaries and transactional updates help owners keep control without living on the phone.
SMS Consent
Transactional texting, clearly disclosed.
Hello Sammy may send SMS messages only for customer-service and scheduling purposes, such as appointment confirmations, reminders, cancellations, reschedules, and direct replies to customer requests.
Customers consent during a phone call when they provide their number for scheduling or service updates, or by initiating a text conversation with the business.
No mobile information or SMS consent is shared with third parties or affiliates for marketing or promotional purposes.
SMS program basics
Program name: Hello Sammy / Burkeman Labs transactional messaging
Message types: confirmations, reminders, updates, cancellations, and service replies
Message frequency varies based on customer interactions
Message and data rates may apply
Reply STOP to opt out, HELP for help
Hello Sammy’s standard SMS program is transactional only. This campaign is not used for marketing, advertising, promotions, lead generation, or mass messaging.
What Sammy can handle.
The first product lane is service-heavy local businesses where every missed call can mean lost revenue.
Service businesses
Electrical, HVAC, plumbing, contractors, installers, maintenance crews, and other teams that book jobs or estimates.
Appointment-based teams
Tour scheduling, office visits, consultations, intakes, service windows, and calendar-controlled availability.
Owner-operated companies
Businesses where the owner still answers too many calls and needs a trustworthy teammate, not another dashboard.
Put Sammy on the phone.
We are onboarding carefully so each business gets a Sammy that understands its schedule, services, voice, and rules.