Business Details
Hello Sammy is a digital front office product operated by Burkeman Labs LLC.
This page identifies the business operating the campaign, describes the services provided by Hello Sammy, and lists public support and operational details for the transactional SMS program.
Business information
What Hello Sammy does
Hello Sammy helps participating small businesses answer customer calls, collect service-request details, check scheduling availability, book appointments, reschedule or cancel appointments, relay customer-service requests, and send transactional appointment/service SMS messages only when consent is provided.
Who Hello Sammy serves
Hello Sammy is built for service businesses and appointment-based teams such as electrical contractors, HVAC companies, plumbers, installers, trades, local service providers, workspace operators, and owner-led businesses that rely on phone calls and scheduling.
Operational details
- Calls are answered on behalf of participating businesses using their configured business rules.
- Scheduling actions depend on connected calendar availability and the business’s operating rules.
- Transactional SMS may include confirmations, reminders, updates, cancellations, reschedules, and direct customer-service replies.
- Marketing, advertising, promotions, coupons, newsletters, lead generation, and mass messaging are not part of this campaign.
- Customers may reply STOP to opt out or HELP for help.